We are committed to protecting your personal information and respecting your privacy. This document outlines how personal data is collected, used, disclosed, and protected in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information that is reasonably necessary for our business activities and service delivery. This may include details such as your name, contact information, device data, and interactions with our services.
We collect personal information through:
- Direct interactions (e.g., when you contact us or use our services)
- Automated technologies (e.g., cookies or analytics tools)
- Third-party integrations or platforms you connect with
2. Use of Personal Information
Personal information may be used for purposes such as:
- Providing access to our products or services
- Communicating with you regarding updates, offers, or support
- Improving our services and enhancing user experience
- Complying with legal obligations
We will only use your personal information for the purposes for which it was collected, or as otherwise permitted by law.
3. Disclosure of Personal Information
We may disclose personal information to:
- Service providers who assist in our operations (e.g., hosting, analytics, payment processing)
- Regulatory authorities when required by law
- Other third parties with your consent
All third parties are expected to maintain the confidentiality and security of the information they access.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure. This includes both technical and administrative security measures.
5. Access and Correction
You have the right to access personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date. Requests can be made via our contact channels.
6. Cookies and Tracking Technologies
Our services may use cookies or similar technologies to enhance functionality and understand user engagement. You can adjust your browser settings to refuse or manage cookies.
7. Overseas Disclosure
In some cases, personal information may be stored or processed outside Australia. We take steps to ensure that any overseas recipients comply with privacy standards comparable to the Australian Privacy Principles.
8. Questions or Complaints
If you have any questions, concerns, or complaints regarding our privacy practices, you are encouraged to contact us. We will endeavour to respond promptly and resolve any issues in accordance with applicable laws.